Cascade
The same KPI at group, region, team and rep level. Answers “where is this number coming from” in two clicks.
Customer Retention
Protection of the installed base by value, not by count
AvailableAmber
Group · 2026 Q3
93.5%
Agreed band: ≥95% of value
Owner: Sales Director
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| Region | Owner | Actual | Status | Trend | |
|---|---|---|---|---|---|
| Europe | eu | 99.3% | Green | +2.9 | Contributors |
| MEA / South Africa | mea | 110.7% | Green | +16.7 | Contributors |
| Türkiye | tr | 110.7% | Green | +4.3 | Contributors |
| North America | nam | 106.4% | Green | -1.4 | Contributors |
| LATAM | latam | 102.1% | Green | -1.5 | Contributors |
| India | in | 106.4% | Green | +2.8 | Contributors |
| China | cn | 78.6% | Red | -10 | Contributors |
| Asia / SEA | sea | 91.0% | Amber | -1.5 | Contributors |
No breakdown below this level for this KPI.
1 Team · 6 Rep
Zone median: 609 k€
| Rep | Team | Accounts | Revenue LTM | vs zone median | Win rate | Growth |
|---|---|---|---|---|---|---|
| Hugo Tanaka | Senior | 8 | 3,984 k€ | 100% | +39% | |
| Ivana Ferrari | Experienced | 8 | 1,464 k€ | 17% | +4.1% | |
| Fatima Lindgren | Experienced | 8 | 672 k€ | 50% | +38% | |
| Yusuf Eriksen | Junior | 7 | 609 k€ | 33% | -6.3% | |
| Bruno Alvarez | Junior | 8 | 562 k€ | 63% | +9% | |
| Dmitri Eriksen | Junior | 7 | 225 k€ | 25% | +28% |